Privacy Policy

1. Introduction

Bushra Technology & Services ("Bushra Tech," "we," "us," or "our") operates bushratech.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, subscribe to updates, or use our Playground and other online tools.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our site or submit personal information to us.

2. Information We Collect

Information you provide

• Contact form data — name, email address, and message content when you reach out through our contact page.
• Newsletter subscription — email address when you subscribe to updates.
• Communications — information you share by email or phone when you contact us directly.

Information collected automatically

• Usage analytics — pages visited, session identifiers, approximate device and browser information, and interaction events used to understand how our site is used and to improve performance.
• Technical data — IP address, user agent, referral source, and similar log data typically collected by web servers and hosting providers.

Playground and AI features

If you use our Playground (chat, code generation, text analysis, translation, or similar tools), prompts and related inputs you submit may be processed to generate responses and to operate those features. Do not submit sensitive personal, financial, or confidential business information into these tools unless you have a separate written agreement with us covering that use.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide customer support
• Deliver newsletters and product or company updates you requested
• Operate, maintain, and improve our website and services
• Analyze site traffic and usage patterns
• Prevent abuse, fraud, and technical issues
• Comply with legal obligations and enforce our Terms of Service

4. Legal Bases for Processing

Where applicable law requires a legal basis, we process personal data based on:

• Your consent (for example, newsletter signup)
• Performance of a contract or steps prior to entering one (for example, project inquiries)
• Our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights
• Compliance with legal requirements

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who help us host the site, send email, store data, or operate infrastructure, under obligations to protect your information
• Professional advisors such as lawyers or accountants when reasonably necessary
• Authorities when required by law, court order, or to protect rights, safety, or security
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards

6. Cookies and Similar Technologies

We may use session storage, local storage, cookies, or similar technologies to keep sessions working, remember preferences (such as theme), and measure usage. You can control cookies through your browser settings. Disabling certain technologies may affect site functionality.

7. Data Retention

We retain personal information only as long as needed for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and related records may be kept for ongoing business relationship and compliance needs. Analytics data may be retained in aggregated or session-based form for a limited period.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Bushra Technology & Services is based in Islamabad Capital Territory, Pakistan, and also serves clients internationally, including the UAE. Your information may be processed in Pakistan or other countries where we or our service providers operate. Where required, we take steps to ensure appropriate protection for transferred data.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, withdraw consent, or object to certain processing. To exercise these rights, contact us at the email below. We may need to verify your identity before responding.

11. Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

12. Third-Party Links

Our site may link to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of the site after changes constitutes acceptance of the updated policy where permitted by law.

14. Contact Us

For privacy-related questions or requests, contact:

• Email: ceo@bushratech.com
• Phone: +92 316 6441103 / +971 56 3014069
• Address: Bushra Technology & Services, Islamabad Capital Territory, Pakistan